Feedback

Happy to Help Care Services is committed to providing high-quality, person-centred services. We welcome all feedback, including compliments, suggestions, concerns and complaints about our services, staff or workers. All feedback will be treated seriously, respectfully and confidentially.

Complaints will be acknowledged promptly and, where required, investigated fairly and thoroughly. We will take appropriate action to address any concerns and, where appropriate, keep you informed of the outcome. No person will be disadvantaged for providing feedback or making a complaint.

Feedback Form

We take all feedback extremely seriously and aim to respond as soon as possible.

Any complaint will be acknowledged by BT Coordination Services and will be carefully considered and acted upon.

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